Fairfield Inn & Suites Lansing West

Very friendly and comfy beds.....clean!

A little expensive compared to suites across the street. We had relatives staying at Comfort Inn and they paid $99 a night and we were $50.00 more. Only complaint I have

The staff was really friendly and really went the extra mile. Jim at the front desk checked us into the hotel and also gave us a call to make sure our room was suitable and up to our standards.

The room was very nice, if the teens wouldn't have been there or have been respectful then it would have been a pleasant stay.

The teens staying were rude and up all night. Had to call desk twice in the middle of the night. So much for a good nights sleep!

Everything, 3 things i personally look for in a good quality hotel is cleanliness, well maintained furnishings and good staff, this hotel exceeded all of my expectations and more. staff were so friendly and beds were so comfy

Everything but the price.

$180 a night is too high. We loved the hotel overall but can't afford revisiting.

No one thing, was particularly special.

There was no ice on the individual floors. Had to go down to the desk to get ice. Very inconvenient!

The staff was helpful, courteous and had a fantastic attitude, particularly Jim. The rooms were clean, beds comfortable, had a microwave and small frig which is nice. The breakfast was beyond the typical continental and included two hot entree choices in addition to the standard waffle. The scrambled eggs were excellent.

Staff was excellent

Carpet steam cleaning of our room while we stayed

Staff was helpful and friendly. The night desk clerk we had on Dec 23rd, 2014 was super!